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Sonofmercy Store

Shipping and delivery


🚚 SHIPPING & DELIVERY

At BIG ENERGY, every item is made on‑demand just for you.
This reduces waste and ensures the highest quality for every order.

Production Time

All orders are printed and prepared within:

2–5 business days

Shipping Time

After production, delivery times are:

  • USA: 3–7 business days
  • EU: 4–9 business days
  • UK: 3–7 business days
  • Canada: 5–12 business days
  • Worldwide: 7–15 business days

Total Delivery Time

Production + Shipping
Most customers receive their order in:

7–14 business days

Tracking

Once your order ships, you’ll receive a tracking link by email or SMS.

Customs & Import Fees

Some countries may charge customs or import fees.
These are the responsibility of the customer.

Wrong Address / Missing Info

Please double‑check your address and phone number.
If the carrier cannot deliver due to incorrect information, the order may be returned.

Lost or Damaged Orders

If your order arrives damaged or doesn’t arrive, contact us at:

support@bigenergystore.com

We’ll take care of you.