Privacy policy

🔐 PRIVACY POLICY

At BIG ENERGY, we respect your privacy and are committed to protecting your personal information.
This policy explains what data we collect, how we use it, and how we keep it safe.

Information We Collect

We collect the following information when you place an order:

Name
Email address
Phone number
Shipping address
Payment details (processed securely by Stripe or PayPal)

We do not store your full credit card information.

How We Use Your Information

We use your information to:

Process and deliver your order
Send order updates and tracking information
Contact you if there is an issue with your order
Improve our store and customer experience

We never sell or share your information with third parties for marketing.

How Your Information Is Protected

We take your privacy seriously. Your data is protected through:

Secure checkout (SSL encryption)
Trusted payment processors (Stripe & PayPal)
Encrypted data transmission
Restricted access to customer information
Secure servers used by BigCartel and Printify

Your payment information is handled only by Stripe or PayPal — not by us.

Third‑Party Services

We work with trusted partners to fulfill your order:

BigCartel (store platform)
Printify (production & shipping)
Stripe / PayPal (payments)

These services only receive the information needed to complete your order.

Cookies

Our website may use cookies to:

Improve your browsing experience
Remember your cart
Analyze store performance

You can disable cookies in your browser at any time.

Your Rights

You can request:

Access to your data
Correction of your data
Deletion of your data

Contact

If you have questions about this Privacy Policy, contact us at:

support@bigenergystore.com